“Naomi is our account manager, she’s been fantastic. Even during COVID the service was excellent and can’t fault it.
The engineers are very good and always helpful. I feel I can ask any questions about my system and my requirements”
Althams Travel Services Ltd
Various locationsAlthams Travel Services Ltd are an independent travel agency with 32 branches. Our UK coverage through the group of companies, meant they could use a single supplier for all of their premises. Our supply and service of fire extinguishers and fire safety equipment means their premises and people are protected.
The Story of Althams Travel Services Ltd
Althams Travel Services Ltd have been trading since 1874, originally a tea merchant, transporting their goods throughout the UK, over the years the business changed and evolved, and the travel industry was where they found their calling, their knowledge of travel born from their tea days part of their journey to where they are today.
The “Challenge” Althams Travel Services Ltd Faced
With 31 trading branches, keeping on top of the fire protection systems can be a challenge. Managing different dates of when servicing was due in each building was not an easy task. When different suppliers were used and a fault was highlighted on the system, ensuring maintenance and completed works would be difficult to oversee. Walker Fire took a pro-active approach, contacting each branch when system servicing or maintenance was required, this is made possible by our bespoke customer record and planning system.
Althams Travel websitePeter Mackie
Why Althams Travel Services Ltd Chose our Fire Extinguishers and Fire Protection Systems
The relationship has built up over many years between Althams Travel Services Ltd and Walker Fire. The business owners handed over the routine checks and maintenance to Walker Fire, this allowed them time to focus on their own business and specialism, knowing the fire safety was taken care of. It meant that the owners were safe in the knowledge the system would be effective in the event of a fire.
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Read moreHow Althams Travel Services Ltd Used Walker Fire (UK) Ltd fire protection systems
The relationship between the companies goes back a long time, our company secretary sourced Walker Fire and we have never had a reason to change. Walker Fire are an easy company to work with and just do the job, with over 50 years of established relationship. The area coverage was of benefit to our branches. They supply and service 32 branches for fire extinguishers and fire safety equipment. If we have a branch move or open new offices, Walker Fire are always prompt in sorting out our fire protection systems. Walker Fire are always available for advice, support and ensure the system is what we need. I would be happy to recommend them to any business, and I would also be happy to tell them about my experience.
The Results
“Been with them many years and have found they have given us excellent service and lots of help when we need it”
Peter Mackie – Althams Travel Services Ltd
We offer peace of mind to our customer they have the correct fire protection; it also means there is a single point of contact for their needs.
They do not need to remember several suppliers names and contact details. We contact them with the servicing and maintenance dates and therefore they can concentrate on running their business, knowing the fire safety is taken care of.
Why choose us?
There are many reasons to choose Walker Fire and our quality first approach to fire safety. We’re passionate about what we do and strive for nothing short of excellence for our clients
Accreditations
We are a BS EN3 ISO 9001 Registered Company and all of our equipment is kite marked to BS EN3.
75 years experience in fire safety
Founded in 1940, we have been providing our quality fire safety services and products ever since.
Local to you
We have locations strategically placed throughout the UK to ensure we’re always best placed to serve your needs.
Don't delay...
Call us today on 0800 731 3630